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What You Need to Know Before You Play

Access to rubify depends on your state's laws — we operate only in eligible states where online sports betting and gaming are permitted under local law. These terms govern your account, your transactions through PayPal, Venmo, and Play+, and how we handle your data.

State-Dependent AccessAccount Terms ApplyPayPal, Venmo, Play+ CoveredData Handled Per PolicyContact Rights Included
rubify What You Need to Know Before You Play
ACCOUNT SECURITY

How We Protect Your Data and Your Account

We keep a short, specific set of commitments around data, cookies, account security, and your right to request changes. Here's how each one works in practice for your rubify account.

Data Handling

We collect only the information required to verify your identity and process transactions. Payment data from PayPal and Venmo is not stored on our servers beyond what settlement requires.

Cookie Use

We use session cookies to maintain your login state across browser tabs and our mobile app. Analytics cookies track aggregate usage patterns — you can manage preferences in your account settings.

Account Security

Two-factor authentication is available for all accounts. We recommend enabling it through your profile page, especially if you use PayPal or Venmo for withdrawals.

Data Requests

You can request a copy of your account data or ask us to delete it by contacting support with your account ID. We complete these requests in line with applicable state privacy law.

POLICY CONTACT

Reach Us About Any Legal or Account Question

If you have a question about your rights under our terms, a dispute with a transaction processed through PayPal or Venmo, or a request to access or delete your account data, our support team is the right first stop. We aim to respond to policy-related inquiries within one business day.

Live Chat Start a chat session from your account dashboard. Policy and terms questions are routed to our compliance-aware support staff, not a general queue.
Email Support Send detailed legal or data requests to our support email. Include your account ID so we can pull your record and respond accurately.
In-App Help On mobile, tap the Help icon from any screen. You can submit a formal policy inquiry or request account documents without leaving the app.

Legal Questions We Hear Most Often

These are the policy and account questions we get asked most. Each answer reflects how rubify actually handles the situation — not a generic disclaimer.

Access depends entirely on your state's law. We check your location at login and restrict access where online betting is not permitted. No workaround bypasses this check.

We retain transaction records as required by law, then delete personal profile data upon a verified request. Submit the request through support with your account ID included.

Yes. Payment disputes start with our internal process, not just the payment provider. Contact support and reference the transaction date and amount for fastest resolution.

Log in, go to Account Settings, and select Document Requests. Your transaction history and agreed terms version are available for download directly from your profile page.

Our terms are governed by the laws of your resident state where you access the platform. Where state law conflicts with our terms, state law controls for residents of that state.

We verify identity before processing any withdrawal. You submit a government-issued ID through your account profile. Age eligibility thresholds follow the requirement set by your state.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.