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How rubify Handles Your Personal Information

Your account data belongs to you, and we want you to know exactly what we collect, why we collect it, and how you can request changes or deletion.

No data sold to third partiesPayPal, Venmo, Play+ payment privacyAccount deletion on requestUS-based data handling standardsClear contact path for privacy questions
rubify How rubify Handles Your Personal Information
DATA PRACTICES AND SECURITY

How We Protect and Manage Your Information

Security is not a checkbox for us — it is built into how your account works every day. Session tokens expire after inactivity, login attempts trigger device verification, and payment data for PayPal, Venmo, and Play+ is handled by the payment processor, not stored in plain text on our side. Here is what that looks like in practice.

Cookies and Tracking We use session cookies to keep you logged in across browser tabs and to remember your device. Analytics cookies help us understand which pages load slowly on mobile. You can adjust cookie preferences in your browser settings at any time.
Account Security Practices Logins from a new device trigger an OTP verification step sent to your registered email or phone. We flag unusual patterns — like a Denver-area account suddenly appearing from an unfamiliar IP — and hold the session until you confirm.
Data Retention and Deletion Active accounts retain transactional records as required by applicable state law. When you request account closure, personal data is deleted or anonymized within the period specified by law in your eligible state.
Who Sees Your Data Our internal access is role-based. Payment data flows directly between you and PayPal, Venmo, or Play+ — our team sees transaction confirmation, not your full payment credentials.
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy questions move faster when you reach us through the right channel. Whether you want to request a copy of your data, correct something in your account profile, or ask about how your PayPal or Venmo payment history is stored, our support team is set up to handle it. Use the paths below to get a direct response.

Privacy Request Email Send a written request to our privacy team at the email listed in your account settings. We respond to data-access and deletion requests within the window required by applicable state law.
Live Chat Support Start a live chat session from the account menu on any page. Identify your request as a privacy matter so the agent can route it to the right team without delay.
In-App Account Settings Many data updates — like changing your contact email or reviewing saved payment methods such as Play+ — can be handled directly inside your account settings without contacting support.

Common Questions About Your Privacy on rubify

These are the questions our support team hears most often about data, account privacy, and your rights as a user. If yours is not listed, reach us through live chat or the privacy email in your account settings.

We collect your name, email, date of birth, and the details you provide during identity verification. Payment method info for PayPal, Venmo, or Play+ is handled by those processors, not stored directly by us.

Yes. Submit a written data-access request through the privacy email in your account settings. We will compile and deliver your data within the timeframe required by applicable law in your eligible state.

We share data only with identity-verification services and payment processors like PayPal and Venmo, and only to complete your transactions or meet legal requirements. We do not sell your data to advertisers.

Contact support via live chat or the privacy email and request account closure. Personal data is deleted or anonymized within the legally required period for your eligible state after closure is confirmed.

Session cookies maintain your login state across browser tabs and keep your device recognized between visits. Analytics cookies help us improve load times on mobile. You control cookie settings through your browser at any time.

Updating a payment method in your account settings removes the old reference from our system. Historical transaction records are retained only as required by applicable state law, then deleted or anonymized.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.